BBB Reliability Report for
Aqua Technology Incorporated


This is not a BBB accredited business.


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

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This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

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Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

    Reasons for this rating include:
  • Length of time business has been operating
  • Number of complaints filed against business
  • Failure to respond to complaints filed against business
  • Number of complaints filed against business that were unresolved

Business Contact and Profile

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Name:
Aqua Technology Incorporated
Phone:
(877) 777-9791
Address:
356 Easton Road, Horsham, PA 19044
      Google map  Mapquest map  Yahoo map
Business Category:
Waterproofing Contractors
eMail:
BBB file opened:
November 14, 2000
Business started:
October 2005
Primary Contact:
Mr. Ken Klinger (President/Owner)
Complaint Contact:
Mr. Robert Brown (Complaint Contact)
Other Contacts:
Ms. Diana Conrad
Ms. Tasha Davis  (Manager)
Mr. Michael Faulkner  (Complaint Contact)

Alternate Business Names

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Aqua Technology's Basement Doctor
Aqua Technology's Incorporated
Aquatechnology Incorporated

Additional Locations and Phone Numbers

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3800 Walnut Street, Harrisburg, PA 17109, Dauphin County
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(717) 237-6017
(215) 633-1577 (FAX)

Licensing

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This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 33
    in the last 12 months: 8

Complaints Concerned:
    Selling Practices  (2 complaints)
1Resolved
1Company made every reasonable effort to resolve
    Service Issues  (4 complaints)
2Resolved
1Unresolved
1Company did not respond
    Refund Practices  (2 complaints)
2Resolved
    Product Quality  (4 complaints)
1Resolved
1Unresolved
1Company made every reasonable effort to resolve
1Company did not respond
    Contract Disputes  (1 complaints)
1Unresolved
    Guarantee or Warranty Issues  (10 complaints)
3Resolved
2Unresolved
1Company made every reasonable effort to resolve
4Company did not respond
    Repair Issues  (10 complaints)
6Resolved
2Company made every reasonable effort to resolve
2Company did not respond

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 80016583
Report as of: 2/9/2010 8:41 PM

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