BBB Reliability Report for
AmeriSpan

A BBB Accredited business since 11/29/2006

Ratings Explanation...


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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Reported on Tuesday, November 24, 2009 4:31 PM

BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+

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Business Contact and Profile

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Name:
AmeriSpan
Phone:
(215) 751-1100
Address:
1334 Walnut Street, 6th Floor, Philadelphia, PA 19107
      Google map  Mapquest map  Yahoo map
Business Category:
Student Exchange Programs
eMail:
Web Address:
www.amerispan.com
BBB file opened:
November 21, 2006
Business started:
January 1993
Primary Contact:
Ms Beth Lieberman (Vice President)
Complaint Contact:
Ms Beth Lieberman (Vice President)
Other Contacts:
Mr Antonio Anadon  (President)
Ms Lorena Freese  (Business Office Manager)

Alternate Business Names

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Dan Quijote USA, Inc.

Products and Services

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This company offers studying abroad.

Additional Locations and Phone Numbers

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(215) 751-1986 (FAX)

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 4
    in the last 12 months: 1

Complaints Concerned:
    Selling Practices  (1 complaints)
1Resolved
    Service Issues  (1 complaints)
1Resolved
    Credit or Billing Disputes  (1 complaints)
1Resolved
    Guarantee or Warranty Issues  (1 complaints)
1Resolved

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 175806693
Report as of: 11/24/2009 4:31 PM

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