In the greater Mid-Atlantic region: Metro Washington DC
and Eastern Pennsylvania
This is not a BBB accredited business.
Reported on Tuesday, February 9, 2010 8:51 PM
This business has not been accredited by BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Based on BBB files, this business has a BBB Rating of B+
Click here for an explanation of BBB Ratings.
Name: |
NVR Inc |
Phone: |
(703) 753-4800 |
Address: |
Corporate Headquarters, 11700 Plaza America Drive, Suite 500, Reston, VA 20190
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Business Category: |
Home Builders |
BBB file opened: |
February 01, 1997 |
Primary Contact: |
Mr. Dwight C. Schar (CEO) |
Complaint Contact: |
Ms Nancy Leonard (Corporate Customer Relations) |
Other Contacts: |
Mr. William Inman (President) Ms Pam Williams Mr. Matt Winkler |
Northern Virginia Homes
NV Homes
NVR Mortgage
Ryan Homes
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3460 Commission Court Ste 101, Woodbridge, VA 22192, Prince William County
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(301) 258-0002
(301) 421-4240
(301) 632-5340
(301) 670-4646
(301) 937-9761
(301) 975-0707
(703) 279-3100
(703) 643-0020
(703) 679-1575
(703) 690-1205
(703) 956-4000
(800) 666-4419
(703) 462-6928
(703) 494-5447
(703) 631-3524
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 31
in the last 12 months: 9
| Complaints Concerned: | ||||||||
| Selling Practices (7 complaints) | ||||||||
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| Advertising Issues (1 complaints) | ||||||||
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| Service Issues (4 complaints) | ||||||||
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| Credit or Billing Disputes (1 complaints) | ||||||||
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| Delivery Issues (1 complaints) | ||||||||
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| Refund Practices (3 complaints) | ||||||||
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| Product Quality (6 complaints) | ||||||||
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| Contract Disputes (2 complaints) | ||||||||
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| Guarantee or Warranty Issues (2 complaints) | ||||||||
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| Repair Issues (4 complaints) | ||||||||
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The BBB has no information regarding Government Actions at this time.
The BBB has no information regarding Ad Reviews at this time.
According to information provided by the firm, NVR Inc is the parent company of Ryan Homes/NV Homes.
As a matter of policy, the BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 13439
Report as of: 2/9/2010 8:51 PM
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