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Reported on Tuesday, November 24, 2009 4:40 PM

• BBB Accreditation
• BBB Rating
• Customer Experience
• Business Contact and Profile
• Alternate Business Names
• Additional Locations and Phone Numbers

• Licensing
• Customer Complaint History
• Government Actions
• Advertising Review
• Additional Information

This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Based on BBB files, this business has a BBB Rating of NR

Click here for an explanation of BBB Ratings.

This business has no rating because:
• Complaints against this business are handled by another BBB

As of November 13, 2008 the Better Business Bureau of Metropolitan Washington, DC and Eastern PA no longer processes complaints on this firm, which now has its headquarters in New York as Sirius XM Radio. For further information or assistance, please contact: BBB Serving Metropolitan New York, www.newyork.bbb.org, 212 533 6200.

XM Satellite Radio, Inc.

Sirirus XM Radio Headquarters, 5 Penn Plaza, 11th Floor, New York, NY 10001, New York County
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2650 Park Tower Drive, 4th Floor, Vienna, VA 22180, Fairfax County
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(202) 380-4000
(202) 380-4074

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 996
    in the last 12 months: 33

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 1032934
Report as of: 11/24/2009 4:40 PM

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