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In the greater Mid-Atlantic region: Metro Washington DC
and Eastern Pennsylvania
For Consumers
BBB Reliability Report for
Network Solutions LLC
A BBB Accredited business since 11/3/2005
Find out more about this business:
Reported on Tuesday, November 24, 2009 4:39 PM
BBB Accreditation
Back To TopBBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
BBB Rating
Back To TopBased on BBB files, this business has a BBB Rating of A+
Business Contact and Profile
Back To TopName: |
Network Solutions LLC |
Phone: |
(703) 668-4600 |
Address: |
Corporate Headquarters, 13861 Sunrise Valley Drive, Herndon, VA 20171
Google map Mapquest map Yahoo map |
Business Category: |
Internet Services |
eMail: |
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Web Address: |
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BBB file opened: |
April 01, 1999 |
Business started: |
January 1979 |
Business started locally: |
January 1979 |
Primary Contact: |
Mr Roy Dunbar (CEO) |
Other Contacts: |
Ms Debra Modlesky (Executive Support Manager) Ms Nicole Sutton (Executive Support Supervisor) |
Alternate Business Names
Back To TopNetwork Solutions
Additional Locations and Phone Numbers
Back To TopC/O the Executive Office, 10 Azalea Drive, Drums, PA 18222, Luzerne County
Google map Mapquest map Yahoo map
(570) 708-8451
(703) 668-5819 (FAX)
Customer Complaint History
Back To Top
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 208
in the last 12 months: 46
| Complaints Concerned: | ||||||||
| Selling Practices (61 complaints) | ||||||||
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| Advertising Issues (7 complaints) | ||||||||
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| Service Issues (66 complaints) | ||||||||
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| Credit or Billing Disputes (16 complaints) | ||||||||
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| Delivery Issues (10 complaints) | ||||||||
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| Refund Practices (27 complaints) | ||||||||
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| Product Quality (7 complaints) | ||||||||
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| Contract Disputes (9 complaints) | ||||||||
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| Guarantee or Warranty Issues (2 complaints) | ||||||||
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| Repair Issues (3 complaints) | ||||||||
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Government Actions
Back To TopThe BBB has no information regarding Government Actions at this time.
Advertising Review
Back To TopThe BBB has no information regarding Ad Reviews at this time.
As a matter of policy, the BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 7002368
Report as of: 11/24/2009 4:39 PM
© 2009 BBB of Metro Washington DC & Eastern Pennsylvania
