BBB Reliability Report for
1-800-PACK-RAT

BBB Accreditation expired on 1/5/2010


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Reported on Tuesday, February 9, 2010 8:33 PM

BBB Accreditation

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This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A-

Click here for an explanation of BBB Ratings.

Business Contact and Profile

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Name:
1-800-PACK-RAT
Phone:
(202) 362-0101, x223
Address:
6400 Goldsboro Rd Ste 300, Bethesda, MD 20817
      Google map  Mapquest map  Yahoo map
Business Category:
Moving/Movers, Storage-Household & Commercial
eMail:
BBB file opened:
August 31, 2007
Business started:
February 2002
Primary Contact:
Mr Stephen Roberts (Senior Marketing Manager)
Complaint Contact:
Mr Stephen Roberts (Senior Marketing Manager)

Alternate Business Names

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1800PackRatInc

Products and Services

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The company sells franchises for its self-storage and self-moving storage services.

Licensing

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This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    since the firm's BBB file was opened in August 2007: 3
    in the last 12 months: 1

Complaints Concerned:
    Selling Practices  (1 complaints)
1Company made every reasonable effort to resolve
    Service Issues  (1 complaints)
1Resolved
    Credit or Billing Disputes  (1 complaints)
1Resolved

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 173117535
Report as of: 2/9/2010 8:33 PM

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